Privacy policy

The short version

This site sets no cookies, runs no analytics and carries no advertising pixels. Even the fonts are served from our own server. The exceptions are two pages, signing in and confirming an account deletion, which load Google’s own code, because signing in with Google is not possible without it. Browsing the catalogue tells no other company anything about you.

We hold data only where you have sent it to us: through the enquiry form, or by creating an account in the mobile app.

What we collect

There are three sources and no others.

• The enquiry form: first name, last name, email, mobile number, your car’s make, model and year, the part you are after, and your message.
• An account in the mobile app: email, name, a phone number if you add one, and the vehicles you save. Signing in with Google or Facebook stores the identifier that service gives us. We never receive your password.
• Server logs: IP address, time, and the page requested. This is automatic and every web server keeps it.

We also use the IP address to stop thousands of enquiries arriving from one source. That check lives in memory only and is never written to disk.

What is stored on your device

Two entries, both in your browser rather than with us. Neither ever reaches the server.

• The car you told the finder about, so you do not have to enter it every time.
• Your own answer about whether we may store that, so we stop asking.
• If you sign in, your session, so you are not asked again on every page.

If you decline, the first is not written and anything already saved is cleared. That genuinely happens rather than being a button that changes nothing.

What we do not do

• We do not sell or rent your data.
• We run no analytics and do not track you across sites.
• We do not send marketing messages unless you ask for them.
• We do not collect your location, read your contacts, or use your camera.

Why we hold it

To answer your enquiry and fulfil your order. Nothing here has been used for any other purpose, and if that ever needs to change, it will be written here first.

Who can see it

AvtoMegobari staff working on your enquiry. The data sits on our own server in the European Union.

When you book a workshop, we pass that workshop what it needs for the visit: your name, a contact number, your vehicle, and what the job is. Workshops are independent businesses, not our employees.

How long we keep it

• Enquiries that never became an order: two years.
• Orders and payments: for as long as the law requires, which is longer, because they are accounting records.
• Server logs: 14 days.
• Your account: until you delete it.

Your rights

You can ask for a copy of your data, for a mistake to be corrected, or for it to be deleted. Write to us and we will do it.

You can also delete your account from inside the app. If there is no order or payment in your name, the contact record goes with it. If there is, that record stays, because we are required to keep accounting documents, and everything else is still removed.

Changes

If this page changes, the date changes with it. If a change is material, we will ask you again about what is stored on your device.